GENERAL TERMS AND CONDITIONS FOR THE SWING EXPERIENCE IN KRAKOW
CAN I ATTEND MORE CLASSES EVEN IF I DIDN’T SIGN UP FOR THEM?
Absolutely! Your punchcard is valid for all Swing Experience classes. However, you should ask permission before attending an intermediate or advanced level course. We may also restrict attendance if a particular class is overcrowded.
I DON’T WANT TO GET A PUNCHCARD. CAN I ATTEND A SINGLE CLASS?
Yes, but please see the previous answer. Individual classes are 30zł/person.
I’M ON A WAIT LIST FOR A CLASS. WHAT SHOULD I DO?
If there are too many people in a class or there is a shortage of partners, you may be placed on a wait list. There are then several options, the most obvious one being to wait. People leave lessons throughout the year for a variety of reasons, and we will contact people in the order that they registered if a space becomes available. If you have friends that are also interested in a class, you may consider booking a small group private lesson. Details are below. If many people are on a wait list for a particular style, we will try to open up new groups to accommodate them.
GENERAL CONDUCT IN CLASS
- Wear clothes you feel comfortable dancing in
- Don’t chew gum in class
- Do not talk to each other while the instructor is speaking to the group
- Speak up if you need translation (or if the instructor just needs to slow down)
- Try to be on time (if you are more than 10 minutes late, you must do either 5 push-ups or 10 sit-ups before you can participate)
- Stay focused and work hard
- Participate in all exercises and follow instructions
- Practice the technique/step we are working on, even if you feel you have already mastered it
- Always rotate partners when instructed to
- Ask lots of questions! (the instructor might wait until after class to answer)
- Practice difficult techniques at home so you are prepared for the next lesson
- Inform your instructors if you know you will miss lessons
- Keep breathing!
WHAT DO I GET WITH MY PUNCHCARD?
Your punchcard may be used for any 10 Swing Experience Core classes plus 1 private lesson. As long as you have an active punchcard, you may also get the special rate of 50zł/month for all Extension classes. You may also receive discounts and/or perks for workshops or events.
HOW MUCH DOES A PUNCHCARD COST?
The price of a punchcard depends on how long you would like it to be valid for. You can choose how long you think it will take you to attend 10 classes and pay accordingly.
- 2 months -200zł (best option for 2 Core classes/week)
- 3 months -220zł (best option for 1 Core class/week)
- 4 months -240zł (for people with unpredictable schedules)
Payment in full is due at purchase. If you choose to buy a punchcard you should do so at the end of your first lesson. Punchcards are not valid unless signed by the student and a teacher or organizer. You must collect your private lesson within 3 months of your punchcard’s expiration date.
WHAT HAPPENS ONCE MY PUNCHCARD EXPIRES?
You can still use it, but you be charged an additional 10zł/class.
CAN I PAY BY BANK TRANSFER?
Yes. Just talk to the teacher or organizer to get the account information.
WHAT IF I FORGET MY PUNCHCARD AT THE CLASS?
You will have to pay the normal rate (30zł for Core classes and 10zł for Extension classes) in cash for that lesson. Other arrangements are made only at the discretion of the teacher or organizer. Please do not forget your punchcard!
WHAT HAPPENS IF I LOSE MY PUNCHCARD?
Due to the nature of our classes, it is virtually impossible for us to reissue an active punchcard with the correct number of spots remaining. Because of this, the Swing Experience is not obligated to reissue you a punchcard if you lose it. Do not lose your punchcard!
I CAN’T AFFORD CLASSES. IS IT POSSIBLE TO VOLUNTEER INSTEAD?
Yes! Please talk to the teacher or organizer.
CAN MY PARTNER/FRIEND AND I USE A SINGLE PUNCHCARD?
No. Each punchcard is only valid for one person. Once you sign it, you are the only person who can use it.
CAN I SELL MY PUNCHCARD TO SOMEONE ELSE?
No. Each punchcard is only valid for the person who signed it.
IS IT POSSIBLE TO GET A REFUND?
Punchcards are non-refundable. If you are not satisfied, please speak to the instructor about improving your experience.
WHAT IS AN EXTENSION CLASS?
Extension classes are additional lessons designed to improve your technique and body awareness. They may focus on specific exercises, or they may introduce you to brand new styles of dance. They are shorter (55 minutes) and less expensive than Core classes.
HOW MUCH DOES AN EXTENSION CLASS COST?
Extension classes are 10zł. However, if you have an active punchcard, you may purchase all the Extension classes for the whole month for 50zł. This applies to a calendar month (eg: January) and does not mean 30 days from the date of purchase.
DO I NEED TO REGISTER IF I AM ONLY TAKING EXENSION CLASSES?
No. However, these classes are designed to supplement your regular training, and we strongly recommend that you attend at least one of the Core classes regularly.
WHEN DO I GET MY FREE PRIVATE LESSON?
After you have completed your punchcard. You may collect your private lesson up to 3 months after your card’s expiration date, but we suggest booking it within 2 weeks of your 10th lesson.
HOW DOES MY FREE PRIVATE LESSON WORK?
Contact your instructor of choice and schedule time. Subject to the individual instructor’s availability. You must bring your completed punchcard with you to your private lesson. You are entitled to a 1 hour private lesson with a single instructor. If you are late to your lesson or do not appear, the instructor is under no obligation to reschedule, and you may lose your private lesson. Please read our private lesson cancellation policies below.
WHERE WILL THE PRIVATE LESSON TAKE PLACE?
Most private lessons are held at our main location on Dietla. However, you may make arrangements with your instructor for other locations if desired. This can result in higher prices due to travel costs or rental fees.
WHO WILL TEACH MY PRIVATE LESSON?
Your choice! You can choose any of the Swing Experience instructors. However, private lessons with David Tritel are now available only if one of the following applies
- You are attending Swing Experience classes in more than one style of dance
- You are attending an Advanced level course
- You make an additional payment of 20zł.
If none of those conditions are met, you may still have your private lesson with any other Swing Experience instructor, provided they are available.
CAN I HAVE ADDITIONAL PRIVATE LESSONS?
Yes! Private lessons are always available. Private lessons with David Tritel are priced 80zł/person, 120zł/couple, or 180zł/small group (up to 3 couples). Private lessons with other Swing Experience instructors are priced 50zł/person and 80zł/couple. All prices listed are for 1 instructor for 1 hour. On rare occasions, additional fees may apply.
HOW DO I CONTACT THE INSTRUCTOR?
You can ask any of our instructors for their personal contact information and you can also reach all of them through their personal facebook page. If you have trouble reaching the instructor of your choice, you may write a message on facebook to The Swing Experience page, or you can send an e-mail to firstname.lastname@example.org, and we will be happy to pass it along. You can also reach the main instructor, David Tritel, by phone at 511 907 270.
Private lessons have a 3 hour cancellation policy. You must contact the instructor 3 hours prior to your lesson if you would like to reschedule. If you do not contact the instructor in time, you will no longer be entitled to your free private lesson.